Comprehensive security for peace of mind

Protect your data and communications against fraud and abuse.

Seven layers of security

RingCentral gives you added peace of mind by instituting robust security measures at every level of our architecture and processes. These include the physical, network, host, data, application, and business processes, as well as the enterprise level of your organisation.

Transmission security

To prevent interception of your communications, RingCentral provides Transport Layer Security (TLS) and Secure Real-Time Transport Protocol (SRTP) encryption between all endpoints.

Infrastructure security

RingCentral offers the following infrastructure safeguards:
  • Network and applications: firewalls and session border controllers
  • Administrative functions: multiple authentication levels
  • Technology: intrusion-detection systems and fraud analytics
  • Operational functions: monitoring, system hardening, and vulnerability scans
The Path to Secure, Reliable, and High-Quality Service

Physical and environmental security

The RingCentral platform is deployed across SSAE 18 and ISO 27001-audited data centres, protected by the most robust electronic prevention systems, on-site engineering specialists, and security guards. The geographic diversity of our locations also minimises the risk of data loss and service interruption due to a catastrophe.

Proactive fraud mitigation

RingCentral prevents toll fraud through access control, detection controls, and usage throttling and gives you granular control over who gets to make international calls and to where. Plus, our global security department actively monitors your account to detect irregular calling patterns and prevent fraudulent charges.

The most secure business communications guaranteed

We regularly undergo independent verification of our security controls to protect our customers’ data and communications and to meet regulatory and compliance needs.

SOC 2 Type II
SOC 2 Type II
The SOC 2 report validates the effectiveness of our operating controls as a service organisation against the criteria set forth by the American Institute of Certified Public Accountants (AICPA) Trust Services Principles. RingCentral annually undergoes a third-party audit to certify our services against this standard. A copy of the most recent report is available upon request from your Account Manager or Sales Representative.
Unlike a SOC 2 report, a SOC 3 report can be freely distributed to the public for general use. RingCentral has undergone a third-party audit to certify our services against this standard. Click here to access RingCentral Office product SOC 3 report. Click here to access RingCentral Video product SOC3 report.

RingCentral Office and the RingCentral app have earned Certified status for information security by HITRUST. HITRUST CSF Certified status indicates that these RingCentral apps have met industry-defined security requirements and are appropriately managing risk. RingCentral joins an elite group of global organisations that have earned this certification. By including federal and state regulations, standards and frameworks, and incorporating a risk-based approach, the HITRUST CSF helps organisations address cyber security challenges through a comprehensive framework of prescriptive and scalable security controls. HITRUST CSF Certification sets the highest standard for compliance of security requirements and has become the benchmark which organisations apply to safeguard ePHI data. Click here to access RingCentral’s HITRUST certifications.
Skyhigh CloudTrust™
Skyhigh’s CloudTrust™
RingCentral Office has earned the Skyhigh’s CloudTrust™ rating of Enterprise-Ready, the highest rating possible from Skyhigh. Skyhigh provides this status to cloud services that fully satisfy the most stringent requirements for data protection, identity verification, service security, business practices, and legal protection.
“RingCentral's security policy and technology have been vetted by its largest carrier partners—AT&T, BT and TELUS—all of which are very security-minded.”
IDC, January 2016

Enterprise-grade protection

When it comes to cloud security and protection of your data and communications, we consistently earn high ratings from leading industry analysts. Read more about what they have to say about our secure cloud services.

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